Returns and Satisfaction Policy
I want you to truly love the artwork you bring into your home.
To help you purchase with confidence, I make every effort to accurately represent each original painting through detailed descriptions and high-quality photographs. If you'd like additional photos, close-up details, or a short video of a painting before purchasing, I'm always happy to provide them.
Please note that colors may vary slightly from one computer monitor, tablet, or phone screen to another.
Because every original painting is a one-of-a-kind work of art, returns are generally not accepted simply because you've changed your mind or the artwork doesn't fit your space as you had imagined.
However, if your artwork materially differs from its description or photographs on this website, please contact me within 14 days of delivery. I'll review the situation with you and, if appropriate, authorize a return or another fair solution.
If a return is authorized, the artwork must be returned in its original condition using the original packaging whenever possible. Return shipping costs are the responsibility of the buyer unless the return is due to shipping damage or an error on my part.
If your artwork is damaged during shipping, please contact me within 48 hours of delivery and keep all packaging materials. We'll work together to document the damage and file an insurance claim with the shipping carrier.
Artwork that has been altered, damaged after delivery, or returned without prior authorization is not eligible for a refund.
If you have any questions before purchasing, I'd be delighted to help. I hope that the artwork you choose will bring beauty, peace, and inspiration to your home for many years to come.
Claudia Klann Fine Art
Email: claudia@claudiaklann.com